GameTruck Jacksonville
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General FAQs

What is your refund/cancellation policy?

A $50 deposit is required at the time of booking. Deposits are non-refundable. The remaining balance is due upon our arrival at the event. Deposits can be transferred to another date if available. Events cancelled within 48 hours of the event will be charged the full amount.

Do you provide invitations?

We provide both printable and electronic invitiations.

Do you provide cake, food, or drinks?

No. Any food and drinks is the responsibility of the party host.

What if we have more than 30 guests?

If you anticipate more than the maximum number of guests we do require an additional GameCoach to be present. There is an additional $50 charge.

Video Game FAQs

How many kids can fit in the GameTruck?

We can play a maximum of 24 players at one time but 16 players is a more realistic number.

Is there an age limit?

Children 5 and younger must be accompanied by an adult.

How much space do you need?

The truck and trailer requires 60 feet of clear curb space to safely park.

Can you come to parks?

Yes. We are a preferred provider with Duval County Parks and Recreation.

What consoles do you have? Do we choose games ahead of time?

We have xBox 360, xBox One, Ps4, Sony Virtual Reality, WiiU, Nintendo Switch. There is no need to choose games in advance. We always have our full library of games on the truck.

Do you allow food and drinks inside the GameTruck?

Because of the electronic equipment we do not allow food or drink on the truck.

Do parents need to supervise?

Your GameCoach is the party host while the kids are on the truck so there is no need for parents to supervise.

Do you need to plug into an outlet?

We have our own power source on the truck so there is no need for us to plug in.

Do the trailers have air conditioning?

Yes, the trailer is fully conditioned with heat and air.

LaserTag FAQs

How many kids can play LaserTag?

For LaserTag, 16 players can play at one time. IF you have more guests, we can rotate teams so everyone gets a chance to play.

Is there an age limit?

We ask that all participants be at least 7 years of age.

How much space do you need?

We do require the space about the size of a basketball court which is 50' x 90'.

Can you come to parks?

Yes, we are an approved vendor with the Duval County Parks and Recreation Department.

Do parents need to supervise?

No, your GameCoaches will supervise your event.

Do you need to plug into an outlet?

No, we come with our own power source.

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