GameTruck Howard County / DMV
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Explore our categories to find exactly what you’re looking for General | Video Games | Gameplex | LaserTag | GelTag | ZTAG |

General FAQs

What is your refund/cancellation policy?

No Refunds. Deposits are non-refundable. Deposits can be transferred to another date if available, but transfers must be made no less than 14 days prior to the original reservation date. Reservations that are canceled within 48 hours from the scheduled event will be charged the full amount. *Outdoor events such as LaserTag, GelTag, etc. will be rescheduled, at no cost, in the event of rain, snow or temperatures below 32 degrees.*

Do you provide invitations?

Yes, GameTruck email invitations are provided for you as well as the ability to print PDF invitations. These invitations are themed to represent the event you are hosting. Both email and PDF invitations are provided to you via a link in the confirmation email you will receive after completing your reservation.

Do you provide cake, food, or drinks?

Sorry, we do not provide cake, food or drinks. We do ask that there are no food and drinks inside of the GameTruck. If you are providing refreshments during the event the participants are free to come and go when they need a drink or a snack.

What is Gameplex? How is it different than our GameTruck?

Gameplex is a customized video game experience. There is no big truck or trailer to worry about parking. We offer a variety of options to provide a fun gaming experience to small or large groups as well as highly customizable activities with specific intent. These events are often done inside your space but we have outdoor options as well, weather permitting.

Does GameTruck offer internet based games?

Yes, we do. When including internet based games on the GameTruck's specifically it will reduce the maximum capacity of players at one time.

How do I make a reservation?

Reservations can be made on our website anytime, we also can secure reservations over the phone. Private party reservations require a 50% non-refundable deposit to be paid in order to secure the reservation on our calendar. Business & government contracts require an approved purchase order to be submitted via email to howard-county-dmv@gametruck.com.

What payment types are accepted?

We accept Visa, Mastercard, Discover and American Express as well as Cash App and Venmo. Additionally Business checks and cash are accepted. We do not carry or provide change at all.

When is final payment due?

Private events: Final payment is due at the time of service. Business Contracts: Final payment for approved purchase orders is on Net 30 terms. Beyond 45 days past due a 10% late fee will apply.

Video Game FAQs

How many kids can fit in the GameTruck?

We can get up to 20 participants playing inside the GameTruck at one time. However, the number of people that can fit inside at one time is largely dependent on the age/size of the participants. We find that 20 kids between the ages of 7 and 9 is the typical upper limit. Older kids between 12 and 14 may appreciate a little elbow room and we recommend no more than 16 at one time. Older teens and adults we typically recommend an upper limit of 12 participants at a time, depending on their size.

Is there an age limit?

We recommend ages 7 and older for the GameTruck. If there are going to be children that are younger we do ask that they be accompanied by an adult.

How much space do you need?

The GameTruck is 65 feet long and about 9 feet wide. An easy visual is about 4 cars parked in a straight line along the curb. If we were to park in a parking lot the GameTruck will take up about 8 to 10 parking spaces. *We are unable to park on grass or any soft surfaces. We do require 12 feet of clearance for both Height and Width. Pulling through structures such as pillars and gates that do not offer 12 feet of clearance between them is highly unlikely. We also should take into consideration hills when looking at parking options. Parking areas should be relatively flat.

Can you come to parks?

Yes, we often do events in parks. Some things to keep in mind when looking at park locations...

  1. Are there bathrooms available? We do not have a bathroom.
  2. Do you need to acquire a permit for the area? GameTruck is not responsible for securing any permits, licenses or permissions to park.
  3. Are you required to rent a pavilion or other structure/area? Parks have different rules but these are some things we have come across when doing events at area parks.
  4. We are unable to park on grass or any soft surfaces.

What consoles do you have? Do we choose games ahead of time?

We have multiple consoles at each of the TV’s. Our GameTrucks feature Playstation 4, Xbox One, Xbox360, Nintendo WiiU and Nintendo Switch consoles. In addition we feature over 85 games on each GameTruck. We will discuss the game selections with you prior to the event date. We always like to get information about favorite games and only provide the games you feel are appropriate for the participants' age.

Do you allow food and drinks inside the GameTruck?

We do ask that there are NO FOOD and DRINKS inside of the GameTruck. If you are providing refreshments during the event the participants are free to come and go when they need a drink or a snack.

Do parents need to supervise?

Parents do not need to have direct supervision. However, we do ask that an adult who is responsible for the participants be readily available at the site of the event just in case a need arises. Otherwise, our GameCoaches are well trained to facilitate the party inside the GameTruck during the event.

Do you need to plug into an outlet?

We do not need an outlet for anything. Our GameTrucks feature quiet, commercial onboard generators that provide all the power needed for everything we bring to the event.

Do the trailers have air conditioning and heat?

Yes, our GameTrucks have heat and air conditioning to allow us to facilitate events all year long.

Gameplex FAQs

How many kids can pay at once?

Each Nintendo Switch Gameplex comes with 10 switch consoles to accommodate 10-12 players at a time. This is performed inside your home!

Is there an age limit?

We recommend a starting age of 7 years and older. Younger kids (6 years of age) may be fine if they are experienced with the Nintendo Switch controls and games. Our goal is to make sure you and your guests have a great time and you feel that this experience is worth the cost. This age group recommendation is determined from years of experience and feedback.

Where can you setup? How much space do you need?

Ideally this will be set up in your home, office , school or any indoor location that has a good internet connection. The required space is small. Enough space to allow each participant their own space to sit comfortably and if you plan to utilize the Party Switch by connecting to a TV for a multiplayer interactive experience then there needs to be room enough for people to move around safely.

What consoles do you have? Do we choose games ahead of time?

This offering features Nintendo Switch consoles and 10 players will have their own screen. All Switch consoles come preloaded with Fortnite, Mario Kart 8 Deluxe, Minecraft, and Splatoon 2. One Switch will have extra games available if you want to use it as a "Party Switch" and is best connected to your TV and can provide multiplayer interactive games. These games are Just Dance 2018, Snipper Clips, Mario Tennis Aces and 1-2 Switch! Get ready for a TON OF FUN for all ages!!!

Do parents need to supervise?

No supervision is required. We do ask that there is a responsible adult available in the home in case there are other needs that arise other than pertaining to the game play.

Do you need to use my TV?

If you would like to utilize the Party Switch we will need to access an HDMI input on your TV. We can provide a TV for use at additional cost if you have a special request.

Do you need to plug into a power outlet?

We will need to plug our special internet router into a power outlet as well as plug into your internet router. We may also need to plug the chargers into our power strip.

LaserTag FAQs

Is there an age limit?

For LaserTag we recommend ages 8 and older.

How much space do you need?

The LaserTag arena is recommended to be about the size of a small basketball court at a minimum. There are many ways that we can set up the arena of barriers and obstacles to accommodate a variety of open space sizes.

Can you come to parks?

Yes, we often do events in parks. Some things to keep in mind when looking at park locations...

  1. Are there bathrooms available? We do not have a bathroom.
  2. Do you need to acquire a permit for the area? GameTruck is not responsible for securing any permits, licenses or permissions to park.
  3. Are you required to rent a pavilion or other structure/area? Parks have different rules but these are some things we have come across when doing events at area parks.
  4. We are unable to park on grass or any soft surfaces.
We REQUIRE an electrical outlet for powering the TV, Computer and Inflatables.

Do parents need to supervise?

Parents do not need to have direct supervision. However, we do ask that an adult who is responsible for the participants be readily available at the site of the event just in case a need arises. Otherwise, our GameCoaches are well trained to facilitate the LaserTag party during the event. This is a great time to get some fantastic action photos to post on Facebook!

Do you need to plug into an outlet?

We do need 1 outlet to blow up the inflatable bunkers, power the computer and TV that displays the details of the game results.

How many kids can play Laser tag?

We can have up to 20 players in each game at one time. Games typically last between 5 and 10 minutes. If you are expecting a larger number of participants we are able to rotate groups to give everyone a chance to experience the best mobile LaserTag in Maryland.

What is needed for an outdoor arena?

Most often we can utilize the space around your house. Backyards, front yards, side yards and all of them together work well too. If you have an area with trees or woods that is even better!

What about indoor arenas?

We can also facilitate LaserTag events indoors. With the use of soccer domes, sports complexes, batting arenas and similar places often have large enough indoor areas to host a LaserTag party. These locations typically have areas that can be rented for a reasonable fee. GameTruck is not responsible for reserving or paying for the indoor facilities.

What kind of obstacles do you bring?

We set up approximately 15 obstacles. These obstacles are GameTruck branded inflatable barriers, Hunting blind tents and adjustable hunting walls.

What if it rains on the day of our LaserTag event?

Weather can be unpredictable. If we are going to facilitate an outdoor LaserTag party and it is raining we will have to reschedule the event for a later date. If it starts raining during an event we will do our best to finish the event while protecting the sensitive electronics we use. Since our equipment is sensitive to moisture and temperature we would expect to reschedule for rain, snow and temperatures 32 degrees and lower. Indoor options are available at additional costs.

GelTag FAQs

ZTAG FAQs

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