GameTruck Princeton / Philadelphia
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General FAQs

What is your refund/cancellation policy?

Events can be cancelled up to 14 days before the event for a full refund MINUS the $150 deposit. Deposits are NOT refundable! Parties can be rescheduled at any time up to 48 hours before the party. Events rescheduled within 7 calendar days from the event are subject to a $50 rescheduling fee. Parties cancelled within 48 hours of the scheduled start time, or if GameTruck arrives at the party with no one present, will be charged the full amount.

Do you provide invitations?

Yes, all parties come with access to our collection of download and print invitations (PDF files) and access to PartyLink, our online e-mail invitation system.

Do you provide cake, food or drinks?

GameTruck does not provide food or drinks. Festivities involving food, cake and drinks are usually done before or after the GameTruck portion of your party.

Video Game FAQs

How many kids can fit in the GameTruck?

During the COVID-19 pandemic, we are restricted to 10 guests maximum inside the truck at one time. 20 is the maximum number of guests that can fit inside the GameTruck in normal circumstances.

Is there an age limit?

Our years of experience in business have taught us GameTruck is appropriate for ages 6 and older. Any children younger than 6 need to be accompanied by an adult to be in the GameTruck. We will consider doing parties for younger ages if the customer agrees to limit the number of participants to fewer than 15 kids.

How much space do you need?

The truck and trailer together are about 55 feet long. We need at last 75 feet of space to be able to maneuver and park.

Can you come to parks?

Yes, as long as we have somewhere to park the truck, we can travel to any park, restaurant or other location.

What consoles do you have? Do we choose games ahead of time?

GameTruck features the best games for Nintendo Switch, XBOX ONE, PlayStation 4, XBOX 360, Wii U and the Wii. We will bring our entire game library and have games suitable for all ages. The customer has control of the games made available for the kids. While you cannot choose specific games ahead of time, you are able to choose the game maturity before the event.

Do the trailers have air conditioning and heaters?

Yes, all our trailers are climate controlled and can operate all-weather.

Do you allow food and drinks inside the GameTruck?

Only bottled water is allowed inside the GameTruck.

Do parents need to supervise?

Parents are not required to supervise but are free to come, stay or go as they please. Our Game Coaches take care of it all and parents can sit back and let us deliver an exciting party for your guests.

Do you need to plug into an outlet?

The GameTruck is powered by generator, so no power source is required.

Why does online gaming and Fortnite require an additional fee when you are using our internet?

Because Fortnite and other games are online games, they require frequent updates. The additional cost helps pay for the subscriptions, time and bandwidth required to keep almost 100 consoles in our fleet updated for online gaming.

Gameplex FAQs

LaserTag FAQs

How many kids can play LaserTag?

We have enough equipment for 16 players at one time. Additional players can rotate in after every game, which lasts about 5 to 10 minutes.

Is there an age limit?

The minimum age to play laser tag is 7 years old.

How much space do you need?

At minimum, we need an area about the size of half of a basketball court.

Can you come to parks?

Yes!

Do parents need to supervise?

Our Game Coaches serve as the referees for the event, so parents can sit back and relax or watch the kids have a blast!

Do you need to plug into an outlet?

No outlet is required.

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