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GameTruck Orange County
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(949)231-8801

Terms & Conditions

Reservation Deposit

At the time of booking, Customer authorizes GameTruck to charge a non-refundable deposit in the amount of 50% the quoted price for reservation of the event. Events booked online are for private small events (16 participants or less). These pricing packages are not valid for larger group or public events. If you are interested in discussing options for a large event please contact us directly so we can assure that we are able provide you and your guests with an exceptional GameTruck experience.

Payment Terms

Customer authorizes GameTruck to charge the remaining invoice balance beginning 48 hours prior to the event, although in many instances final payment is collected at the conclusion of your event.

Cancellation Policy

Because people often book parties well in advance, customer recognizes that times reserved are in short supply. Therefore should Customer request a cancellation within 21 days of the event, or Customer is a no show for the event, the full remaining balance of the invoice will be due.

Theft and Damage Policy

The Customer is responsible for the actions/behavior of their guests. Customer agrees to reimburse GameTruck for the repair and/or replacement cost of damage/theft of GameTruck equipment due the actions/behavior of a guest at the event. The Customer authorizes GameTruck to charge the credit card on file to recover these costs.

Returns

GameTruck will make every reasonable effort to deliver party merchandise before the day of the event. For party packages booked less than 8 calendar days before the event, Customer understands items may arrive after the event. All merchandise sales are final. No returns or exchanges are offered.

Weather Policy

GameTruck will make every reasonable attempt to deliver an event. Forecast of bad weather is not an exception to the cancellation policy. However, if an event is affected by unsafe weather (extreme heat or cold, tornado warnings, high winds, heavy snow, unsafe roads, or flooding), GameTruck reserves the right to reschedule your event. No refund will be issued for this reschedule.

Parking Policy

For Video Game Parties, prior to arrival please allocate 60 feet (approximately 7 parking spaces) of flat, level surface for the game trailer to park that is free of hazards and foot traffic. To avoid damage to customer and GameTruck property, we reserve the right to refuse to pull a game trailer onto customer property. Delays caused by clearing space for the truck and trailer will not prevent us from leaving at the scheduled time.

A permit is only required if we will need to park in a "No Parking" zone. GameTruck trailers are no wider than any contractor or landscaper vehicle and in most cases parking outside the home at the curb is not an issue. If a parking permit is required it will be the responsibility of Customer to arrange for one.

Fortnite Policy

We do many, many successful Fortnite events but never give guarantees we'll be able to play Fortnite nor do we guarantee the playing experience.

Fortnite requires us to be online. We have T-Mobile WiFi hardware, but there are several things out of our control that may prevent us from playing Fortnite and/or impede the playability of the game:

  • Strength of WiFi signal in your area.
  • Timing of update releases that prevents us from updating our consoles prior to your event.
  • Number of consoles connected to our WiFi network.
  • Number of global users pressuring the Fortnite servers.
  • Special Fortnite events that impact accessibility to the game. These special events always take place on weekends.
  • Network outages of our supported gaming platforms (Switch, Playstation, and xBox)

We strongly encourage our customers to set expectations with their group ahead of the event. Our in-trailer WiFi is not as fast as the high-speed internet kids are accustomed to at home. Connect time to the game will be slower, and "lag" while playing is possible.

NO REFUNDS/DISCOUNTS WILL BE GIVEN if we can't play Fortnite and/or kids are disappointed with connect times and/or the playing experience.

GameTruck Terms of Service and Privacy Policy

1. Terms

By accessing the website at  https://www.gametruckparty.com , you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on GameTruck's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on GameTruck's website;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or "mirror" the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by GameTruck at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials on GameTruck's website are provided on an 'as is' basis. GameTruck makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
  2. Further, GameTruck does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall GameTruck or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on GameTruck's website, even if GameTruck or a GameTruck authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials

The materials appearing on GameTruck's website could include technical, typographical, or photographic errors. GameTruck does not warrant that any of the materials on its website are accurate, complete or current. GameTruck may make changes to the materials contained on its website at any time without notice. However GameTruck does not make any commitment to update the materials.

6. Links

GameTruck has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by GameTruck of the site. Use of any such linked website is at the user's own risk.

7. Modifications

GameTruck may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of AZ and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Privacy Policy

Your privacy is important to us.

It is GameTruck's policy to respect your privacy regarding any information we may collect while operating our website. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information. We have outlined our privacy policy below.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. GameTruck may change this privacy policy from time to time at GameTruck's sole discretion.