GameTruck Colorado Springs
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General FAQs

What is your refund/cancellation policy?

In order to secure your event, a 50% minimum deposit is required at the time of booking. The remaining balance is due the day of the event. Deposits are refundable up to 21 days before the event date. Deposits are not refundable if the event is cancelled within 21 days of the event but can be transferred to another available date and time. Events cancelled within 48 hours of the scheduled time will be charged the full amount.

Do you provide invitations?

Yes! Online and Printable invites are available for any event booked through our online party manager, Partylink!

Do you have party favors?

Yes! Party favors make for an exciting event. Party favors can be ordered at the time of booking.

Do you provide cake, food, or drinks?

In order to keep our equipment as clean as possible we do ask that all food and drink remain outside of the trailer. We do not offer any food or drink services.

What if we have more than 24 guests?

For safety and manageability purposes, we recommend a maximum of 16 guests on the inside of the gaming theater with an added 8 guests on the outside. We can host up to a total of 24 guests playing at a time!

Do you offer a military discount?

Yes. A 10% discount is offered to all retired/active military plus fire, police, and EMT families. (Not valid with other offers).

Video Game FAQs

How many kids can fit in the GameTruck?

Comfortably, we can accommodate 16 guests on the inside of the theater with another 8 guests on the outside.

Is there an age limit?

In order to properly manage our guests safety and provide a fun and memorable experience for all, we do ask that guests under 6 years of age have a parent/guardian present with them at all times.

How much space do you need?

Our truck and trailer combo take up approximately 60 feet of space. We do ask roughly 70-80 feet of space be allotted for maneuverability.

Can you come to parks?

Yes, the majority of parks are easily accessed. We do ask that park management be reached beforehand in order to confirm that the proper space/permits/licenses are received ahead of time.

What consoles do you have? Do we choose games ahead of time?

GameTruck features the newest consoles and games the industry can offer. We carry the Nintendo Switch and Wii U, along with the Playstation 4, Xbox One, and Xbox 360. Our full game library is made available at every event. Age appropriate games and ratings are discussed with the host before the event begins.

Do you allow food and drinks inside the GameTruck?

In order to keep our equipment as clean as possible we do ask that all food and drink remain outside of the trailer. We do not offer any food or drink services.

Do parents need to supervise?

Parents are invited to join in on the fun but are not required to directly supervise. We do ask that a responsible adult is on the premises in case of emergency.

Do you need to plug into an outlet?

We are completely self-contained and powered by our on-board commercial generator. Plus we carry a back-up generator so the party will never end!

Do the trailers have air conditioning?

Yes, our gaming theaters are equipped for all temperatures. Heat and Air Conditioning are required in order to have a comfortable experience. We are ready for the unpredictable Colorado weather!

Do you carry Fortnite?

Yes, GameTruck is the only mobile gaming company in the state to offer Fortnite. *Home Internet Connection is Required

Gameplex FAQs

How many kids can play at once?

Gameplex can accomodate 10 gamers at a time!

Is there an age limit?

GameTruck recommends a minimum age of 6 years old.

Where can you setup? How much space do you need?

Gameplex is extremely flexible and can be set-up in any space that can accomodate ten people. Living rooms, dens, corporate lunch rooms and more can accommodate Gameplex easily.

What consoles do you have? Do we choose games ahead of time?

Gameplex is made up of 9 Nintendo Switch consoles. Games are preloaded on each console making game selection very easy. Games do not need to be selected ahead of time.

Do parents need to supervise?

Yes and no. Parents or a responsible adult must accept Gameplex at the beginning of the event and sign-off on the Gameplex contract. From that point forward, adult supervision is not needed.

Do you need to plug into a power outlet?

Yes. In order for Gameplex to run most efficiently, power will need to be supplied.

Do you need to use my TV?

No. Gameplex can be used without the use of a personal TV.

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