Reservation Deposit & Payment Terms
At the time of booking, Customer authorizes GameTruck to charge a non-refundable, non-transferable deposit of $150 for event reservation. Events booked online are for private events containing 16 participants or less. This pricing is not valid for larger group (greater than 16 participants), public or school events. If you are interested in a reservation for events larger than 16 participants or another type of event, please contact us directly so that we can assure that we are able to provide you with accurate pricing and an exceptional GameTruck experience for you and your guests. Customer authorizes GameTruck to charge the remaining invoice balance beginning 48 hours prior to the event, although in many instances, final payment is collected upon arrival and prior to the start of the event. On the event day, we cannot accept a credit card different from the one that was used for the deposit. If the same card cannot be used for the remaining balance, it must be paid in cash. Other instances that require the remaining balance to be paid in cash are when an event is being held at an address that is different from the credit card billing address and when events are booked on the same day as the event. We will not be able to make a change. If you question whether your remaining balance will require a cash payment, please contact us directly. A $39 fee will be charged for declined transactions or where final payment is delayed.
Customer is responsible for reviewing the confirmation email for accuracy (event address, date, time, price and booked services) and in the event of any discrepancies, immediately contacting us to issue a correction. Fortnite is an event upgrade and is not included in the GameTruck pricing. Only services listed on your invoice and confirmation email will be provided. We are not responsible for inadequate Wi-Fi or cellular signals, which could possibly impact certain features or event services, such as online gaming.
Because people often book parties well in advance, Customer recognizes that times reserved are in short supply. Therefore, should a Customer request cancellation within 21 days or less of the event, or Customer is a no show for the event, the full remaining balance of the invoice will be due and Customer authorizes GameTruck to charge this amount to the card on file.
GameTruck will make every reasonable attempt to deliver an event. Forecasts of bad weather is not an exception to the cancellation policy. However, if an event is affected by unsafe weather (tornado warnings, high winds, heavy snow, unsafe roads, or flooding), GameTruck reserves the right to reschedule your event. No refund will be issued for this reschedule. Customer assumes 100% responsibility for events held at parks and WILL NOT BE RESCHEDULED OR CANCELLED DUE TO RAIN.
For Video Game Parties, prior to our arrival, please allocate 60 feet (approximately 7 parking spaces) for the game trailer to park that is free of hazards and foot traffic (Children get really excited upon our arrival, so please keep them away at this time). Delays caused by clearing space for the truck and trailer to park will not prevent us from leaving at the scheduled time or constitute a reason to adjust the event pricing. To avoid damage to Customer and GameTruck property, we do not pull directly onto Customer property. Please plan on the equipment not being pulled upon your property for your event, and contact us with any questions. A permit is only required if we will need to park in a "No Parking" zone. GameTruck trailers are no wider than any contractor or landscaper vehicle and in most cases parking outside the home at the curb is not an issue. If a parking permit is required it will be the responsibility of Customer to arrange for one.
By accessing the website at https://www.gametruckparty.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
In no event shall GameTruck or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on GameTruck's website, even if GameTruck or a GameTruck authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on GameTruck's website could include technical, typographical, or photographic errors. GameTruck does not warrant that any of the materials on its website are accurate, complete or current. GameTruck may make changes to the materials contained on its website at any time without notice. However GameTruck does not make any commitment to update the materials.
GameTruck has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by GameTruck of the site. Use of any such linked website is at the user's own risk.
GameTruck may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.
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