Terms & Conditions

Reservation Deposit & Payment Terms

At the time of booking, Customer authorizes GameTruck to charge a non-refundable, non-transferable deposit of $150 for event reservation. Events booked online are for private events containing 16 participants or less. This pricing is not valid for larger group (greater than 16 participants), public or school events. If you are interested in a reservation for events larger than 16 participants or another type of event, please contact us directly so that we can assure that we are able to provide you with accurate pricing and an exceptional GameTruck experience for you and your guests.
Customer authorizes GameTruck to charge the remaining invoice balance beginning 48 hours prior to the event, although in many instances, final payment is collected upon arrival and prior to the start of the event. On the event day, we cannot accept a credit card different from the one that was used for the deposit. If the same card cannot be used for the remaining balance, it must be paid in cash. Other instances that require the remaining balance to be paid in cash are when an event is being held at an address that is different from the credit card billing address and when events are booked on the same day as the event. We will not be able to make a change. If you question whether your remaining balance will require a cash payment, please contact us directly. A $39 fee will be charged for declined transactions or where final payment is delayed.

Confirmation Email

Customer is responsible for reviewing the confirmation email for accuracy (event address, date, time, price and booked services) and in the event of any discrepancies, immediately contacting us to issue a correction. Fortnite is an event upgrade and is not included in the GameTruck pricing. Only services listed on your invoice and confirmation email will be provided. We are not responsible for inadequate Wi-Fi or cellular signals, which could possibly impact certain features or event services, such as online gaming.

Cancellation Policy

Because people often book parties well in advance, Customer recognizes that times reserved are in short supply. Therefore, should a Customer request cancellation within 21 days or less of the event, or Customer is a no show for the event, the full remaining balance of the invoice will be due and Customer authorizes GameTruck to charge this amount to the card on file.

Weather Policy

GameTruck will make every reasonable attempt to deliver an event. Forecasts of bad weather is not an exception to the cancellation policy. However, if an event is affected by unsafe weather (tornado warnings, high winds, heavy snow, unsafe roads, or flooding), GameTruck reserves the right to reschedule your event. No refund will be issued for this reschedule. Customer assumes 100% responsibility for events held at parks and WILL NOT BE RESCHEDULED OR CANCELLED DUE TO RAIN.

Parking Policy

For Video Game Parties, prior to our arrival, please allocate 60 feet (approximately 7 parking spaces) for the game trailer to park that is free of hazards and foot traffic (Children get really excited upon our arrival, so please keep them away at this time). Delays caused by clearing space for the truck and trailer to park will not prevent us from leaving at the scheduled time or constitute a reason to adjust the event pricing. To avoid damage to Customer and GameTruck property, we do not pull directly onto Customer property. Please plan on the equipment not being pulled upon your property for your event, and contact us with any questions.
A permit is only required if we will need to park in a "No Parking" zone. GameTruck trailers are no wider than any contractor or landscaper vehicle and in most cases parking outside the home at the curb is not an issue. If a parking permit is required it will be the responsibility of Customer to arrange for one.

GameTruck Terms of Service and Privacy Policy

1. Terms

By accessing the website at https://www.gametruckparty.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on GameTruck's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on GameTruck's website;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or "mirror" the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by GameTruck at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials on GameTruck's website are provided on an 'as is' basis. GameTruck makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
  2. Further, GameTruck does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall GameTruck or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on GameTruck's website, even if GameTruck or a GameTruck authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials

The materials appearing on GameTruck's website could include technical, typographical, or photographic errors. GameTruck does not warrant that any of the materials on its website are accurate, complete or current. GameTruck may make changes to the materials contained on its website at any time without notice. However GameTruck does not make any commitment to update the materials.

6. Links

GameTruck has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by GameTruck of the site. Use of any such linked website is at the user's own risk.

7. Modifications

GameTruck may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of AZ and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Privacy Policy

Your privacy is important to us.

It is GameTruck's policy to respect your privacy regarding any information we may collect while operating our website. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information. We have outlined our privacy policy below.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. GameTruck may change this privacy policy from time to time at GameTruck's sole discretion.