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General FAQs

What is your refund/cancellation policy?

Non-Refundable $100 security deposit. Cancellations within 30 days of event the remaining balance is due unless client rescheduleds within 30 days of cancelled event.

Do you provide invitations?

Partylink and PDF link to print own paper invitations.

Do you have party favors?

No

Do you provide cake, food, or drinks?

No

What if we have more guests?

Over 14 players rate will increase to large format negotiable rate. Contact franchisee.

Video Game FAQs

How many kids can fit in the GameTruck?

14 max. If aged under 10, we highly recommend a few less so game coach can give each player his attention. The lion share of attention to the birthday guest of honor.

Is there an age limit?

Children under 7 must be accompanied by an adult No Birthday Parties for anyone under 7 years of age.

How much space do you need?

60 feet. Relatively flat. Paved or firm surface. Enough room to swoop in and out. Backing up is something we try our best to avoid. When leaving adults are needed to assist. 99% of time we stay parked in street. Size of school bus

Can you come to parks?

Yes. Frequently. Check local parks & rec if permit is required.or rental of picnic shelter.

What consoles do you have? Do we choose games ahead of time?

Multiple of each. Xbox One. PS4/PS5. Nintendo switches. WiiU. Xbox 360

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